Who we are

Zanqvori™ is operated by Chongqing Xingliufei Information Technology Co., Ltd. This notice concerns personal information handled in connection with zanqvori.com, purchases, accounts and customer enquiries.

Information we receive

Depending on your interactions and the services enabled, information may include:

• Name, email, phone number, billing address and delivery address.
• Order contents, payment status, delivery details and return requests.
• Account information and preferences, if an account is created.
• Messages, photographs and other information submitted to support.
• IP address, device, browser and website interaction information.
• Subscription details and marketing preferences.

Payment credentials are handled through the selected payment provider. The payment information available to us depends on that provider and the checkout configuration.

How information is used

Information is used as appropriate to process purchases, arrange delivery, handle support and returns, manage accounts, operate the website, prevent fraud and meet legal or accounting obligations.

Where a legal basis is required, the relevant basis may include contract performance, legal obligations, consent or legitimate interests, depending on the activity and applicable requirements.

Service providers and disclosures

Our store uses Shopify as its ecommerce platform. Relevant information may be handled by providers supporting payments, shipping, customer support and other enabled store functions.

Information may also be disclosed to comply with law, protect legal rights or complete a lawful business transfer, subject to applicable safeguards.

Cookies and similar technologies

The store and enabled providers may use cookies or similar technologies for cart functionality, preferences, security and other configured services. Analytics or advertising technologies may operate where enabled.

Use any available preference tool and your browser controls to manage choices. Restricting necessary technologies may affect functionality. Consent is requested where required.

Marketing preferences

Where you receive marketing emails, you may unsubscribe through the link in the message or contact us. Necessary order and service communications may continue.

Other privacy choices may be available depending on your location and the processing involved.

International processing and retention

Our company is based in China. Providers may process information in other countries. International transfers are subject to safeguards where required by applicable law.

Information is retained as reasonably necessary for its purpose, including order assistance, legal obligations, dispute handling and fraud prevention. Retention periods vary by the information and requirements involved.

Your privacy rights

Depending on your location, rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent or opting out of certain processing.

Contact us to make a request. Identity verification may be necessary, and legal exceptions may apply. You may also have the right to complain to the relevant privacy authority.

Security and children

No online transmission or storage method is completely secure. Avoid sending passwords or full payment credentials by email.

The store is not directed to children. If you believe a child has provided information without appropriate authorization, contact us so we can review the matter.

Changes to this notice

This notice may be updated to reflect changes in operations or applicable requirements. Additional notice will be provided where required.