ZANQVORI™ · HELPFUL ANSWERS
Frequently Asked Questions
Before you choose. After you order.
Last updated: October 16, 2026
What does Zanqvori™ sell?
We focus on vases for home decoration, floral arrangements and gifting. Materials, dimensions, finishes and intended uses vary by item.
Can every vase hold water?
No. Some pieces are intended for decorative use, dried stems or artificial arrangements. Use a vase with water only if the individual product description confirms it is suitable.
How do I choose the right size?
Compare the listed height, width and opening dimensions with your display area and planned arrangement. Photographs may include styling props and should not be used as the only guide to scale.
Are flowers and accessories included?
Only items expressly listed as included are supplied. Flowers, furniture and other styling props shown in photographs are not included unless stated.
Will the finish look exactly like the photos?
Screen settings and lighting can affect color appearance. Any product-specific variations should be described in the listing. Contact us if your item appears materially different from its description.
How should I care for my vase?
Follow the instructions for the specific item. Do not assume dishwasher, outdoor, food-contact or heat suitability. Place the vase on a stable surface, protect delicate furniture where appropriate and stop using it if damaged.
Where do you deliver?
Available destinations and shipping options appear at checkout. Contact us before ordering if your destination is not accepted.
How much is shipping and when will my order arrive?
Review the charges and any processing or delivery estimates supplied before purchase. Dispatch and tracking updates will be provided where available. Contact us if your order passes its stated delivery window.
Can I change or cancel an order?
Email us as soon as possible with your order number. Changes may not be possible once fulfillment has progressed. Mandatory cancellation rights remain unaffected.
What if an item arrives damaged or incorrect?
Contact us promptly with your order number and photographs where safe to obtain. Do not handle sharp fragments. We will assess the issue and provide the appropriate resolution.
How do I request a return?
Email our customer care team with your order details and reason for the request. Please request return instructions before sending an item. The applicable Return & Refund Policy and your statutory rights govern the request.
Which payment methods are accepted?
Available payment methods and the order currency are displayed at checkout. Review the total before authorizing payment.